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[Support request] Can't add payment method

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    • #427609
      John Irish
      Participant

      1) My device type (iPhone/iOS, Android, Windows Mobile, etc):iphone7

      2) My firmware version (if known):ios 11.2.1

      3) What web browser and version are you using: Safari for ios

      4) Was there a specific error displayed? No …

      5) Did a series of steps seem to lead to the issue? Please describe:no

      6) Can you possibly create a screen capture of the issue and post it? No

      7) Describe the question or issue that you have: I have to add a new CC, because I lost my wallet a while back and my current payment method has been cancelled. I deleted the old CC, and when I tap add payment method I get to a page with another link to add payment, but nowhere to actually add it.

    • #433203
      darrennj
      Keymaster

      John,

      Were you able to add payment yet? I’m sorry but I cannot reproduce this on my iPhone.

      Did you try clearing your iPhone’s cache and cookies?

      Are you sure you are logged in?

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