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[Resolved] Chat room not working.

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This topic contains 1 reply, has 2 voices, and was last updated by  darrennj 3 months, 1 week ago.

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  • #385118
    Jayson 'Whaaaaaat is happening' Salomon
    Jayson ‘Whaaaaaat is happening’ Salomon
    Participant

    1) My device type (iPhone/iOS, Android, Windows Mobile, etc): Mac Book Pro

    2) My firmware version (if known):

    3) What web browser and version are you using: Chrome

    4) Was there a specific error displayed? Error loading chat room

    5) Did a series of steps seem to lead to the issue? Please describe:

    6) Can you possibly create a screen capture of the issue and post it? uyes see attached

    7) Describe the question or issue that you have: Chat room notloading

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  • #385479

    darrennj
    Keymaster

    Jaaaaayson,

    I’m sorry the chat room was down much longer than I anticipated. I had attempted an upgrade in the software, as suggested by the product author… but it didn’t work out well. I finally got it running correctly earlier today. Now the only thing left to “fix” in chat, is to make mobile users authenticate as desktop users do, so there will be no more “visitors” who are on mobile.

    Darren Nye
    Your new DNR Web guy
    tech@derekandromaine.com
    Post your tech questions in our Help Forums

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