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[Resolved] I haven't been billed for subscription?!

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    • #494364
      Paul PiePants
      Participant

      I just logged into Derekandromain.com – which I haven’t done in ages, and see that I haven’t been billed or paid for quarter renewal since 2016. I have the url in my podcast app and have had no problem enjoying DNR and other shows. Perhaps my CC is out of date? Anyway – i’d like to pay for 2017 and 2018. Please let me know how to resolve. Thanks!

      1) My device type (iPhone/iOS, Android, Windows Mobile, etc): ioS

      3) What web browser and version are you using: I use iOS podcast app – put url in there a loooong time ago

      4) Was there a specific error displayed? no errors

      5) Did a series of steps seem to lead to the issue? Please describe: no listening issue, issue is billing

      7) Describe the question or issue that you have with your web browser:

       

       

    • #494365
      Paul PiePants
      Participant

      Ok I figured out how to add my credit card, billing and shipping addresses (just in case for the next new crate). Please have Nicole bill my account retroactively to the last quarterly subscription. And tell her to resolve the podcast allowing me all this free entertainment.

    • #494366
      Paul PiePants
      Participant

      Ok I re-did my quarterly subscription renewal and made a gift to cover the past. So Nicole you just need to fix the podcast allowing me all this free entertainment.

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