[Support request] Show starts over every two minutes

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    • #431258

      1) My device type (iPhone/iOS, Android, Windows Mobile, etc): iPhone 6S Plus

      2) My firmware version (if known):

      3) What web browser and version are you using:

      4) Was there a specific error displayed? No error displayed

      5) Did a series of steps seem to lead to the issue? Please describe: No

      6) Can you possibly create a screen capture of the issue and post it?

      7) Describe the question or issue that you have: When downloading the shows it plays fine for about two minutes then starts over from the beginning.  This is happening every time.

    • #433204

      Have you tried deleting your subscription to DNR, then logging back into the website, going to the Account section, and clicking the Private URL to resubscribe?

      That would probably re-sync you correctly.


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